- NEGATIVE
Annual Revenue Fusion CX Mar-2026 Annual Revenue is Rs 291 Cr which is growth of -2.8% YoY.
- NEGATIVE
Annual Net Profit Fusion CX Mar-2026 Annual Net Profit is Rs 12 Cr which is growth of -42.2% YoY.
Fusion CX was incorporated on February 25, 2004. The company is a customer experience (CX) service provider that offers integrated, technology-enabled support across voice, email, chat, social media, and messaging channels. It uses proprietary artificial intelligence tools to deliver multilingual and omnichannel engagement at scale
| Bidding Dates |
|---|
| 14 Oct 2026 - 16 Oct 2026 |
| Subscription |
|---|
| 4.45x Oversubscribed |
| Minimum Investment | Minimum Lot | Maximum Lot | Lot Size | Number of Shares | Issue Price Band | Post Issue Promoter Holding % | Issue Size | IPO Document |
|---|---|---|---|---|---|---|---|---|
| ₹14,025 | 1 | 13 | 51 | 24.3 M | ₹275 - ₹289 | 81.82 % | ₹6,679.9 M - ₹7,020.0 M | RHP DOC |
Fusion CX IPO SUBSCRIPTION STATUS
16 Oct '26Total4.45x
Retail Individual Investor5.7x
HNI (NII) Investors4.5x
Qualified Institutional Buyers4.01x
Fusion CX IPO overall subscription rate was 4.45 times the total available shares
Fusion CX IPO retail subscription rate was 5.7 times in the retail segment
Fusion CX IPO non-institutional investor subscription rate was 4.5 times in the non-institutional investor category
Fusion CX IPO Qualified Institutional Bidder subscription rate was 4.01 times the available shares for Qualified Institutional Bidder
| Day | Retail Individual Investor | HNI (NII) Investors | Qualified Institutional Buyers |
|---|---|---|---|
| Category Reservation | 10% | 15% | 75% |
16 Oct 2026 (Day 3) | 5.7x | 4.5x | 4.01x |
15 Oct 2026 (Day 2) | 3.73x | 1.45x | 0.05x |
14 Oct 2026 (Day 1) | 1.55x | 0.46x | 0x |
Fusion CX FINANCIALS
| Period | Revenue from Operations (Rs in crore) | Net Profit (Rs in crore) | Cash Flow from Operations (Rs in crore) | Free Cash Flow (Rs in crore) | Margins |
| Q1FY27 | 490.5 | 55.7 | 23.2 | 19.4 | 19.4% |
| FY26 | 1,818.1 | 169.8 | 264.2 | 248.1 | 18.1% |
| FY25 | 1,329.3 | 74.3 | 102.4 | 71.8 | 14.9% |
| FY24 | 991.3 | 36.3 | 39.3 | 13.4 | 10.6% |
Fusion CX IPO SUBSCRIPTION STATUS DETAILS
Fusion CX had 24.3 M shares on offer
Fusion CX IPO offer price was in the range ₹275 - ₹289
Fusion CX IPO minimum Investment was ₹14025
Fusion CX IPO issue size was ₹ 6,679.9 M - ₹ 7,020.0 M
Fusion CX had a minimum lot size of 51 Shares per application
Fusion CX NUMBER OF SHARES ON OFFER
Total24.3 M
Fresh Issue17.3 M
Offer for Sale7.0 M
Post Issue Promoter Holding %81.82 %
Fusion CX IPO IMPORTANT DATES
| Issue Open Date | 14 Oct 2026 |
| Issue close Date | 16 Oct 2026 |
| Allotment Date | 19 Oct 2026 |
| Refund Date | 21 Oct 2026 |
| Demat Account Credit Date | 21 Oct 2026 |
| Listing Date | 22 Oct 2026 |
| Listing on Exchange(s) | NSE and BSE |
| Fusion CX Allotment Status | Exchange/ Registrar |
Fusion CX IPO subscription opened on 14 Oct 2026, and closed on 16 Oct 2026
IPO allotment for Fusion CX was finalized on Monday, 19 Oct 2026
IPO listing for Fusion CX was on NSE and BSE on Thursday, 22 Oct 2026
Fusion CX IPO LISTING GAINS
| Issue Price (adjusted) | 289.0 |
| Listing Open Price | 305.0 |
| Listing Close Price | 289.6 |
| Listing Gain% | 5.5% |
| Current Gain% | -3.0% |
Fusion CX Peer
| Stock | Stock Price | Market Cap (Rs crore) | PE TTM | PEG TTM | PS TTM | ROE% | ROA% | Annual Revenue (Rs crore) | Annual Revenue Growth % | Annual Net Profit (Rs crore) | Annual Net Profit Growth % | EPS TTM | EPS TTM Growth % |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Fusion CX Ltd. | 280.4 | 4047.9 | 23.8 | 0.2 | 2.2 | 30.3 | 12.3 | 1851.8 | 37 | 169.8 | 128.5 | 11.8 | 128.5 |
| Firstsource Solutions Ltd. | 290.4 | 20253.9 | 30.2 | 4.5 | 2 | 15.4 | 7.2 | 9563.8 | 19.9 | 674.4 | 13.5 | 9.6 | 6.8 |
| eClerx Services Ltd. | 1891.7 | 17791.6 | 24.4 | 0.9 | 4.1 | 27.6 | 19.1 | 4218.2 | 22.2 | 706.2 | 30.5 | 77.5 | 27.5 |
| Quess Corp Ltd. | 309.2 | 4619 | 18.3 | 0.2 | 0.3 | 19 | 7.3 | 15321.7 | 2.2 | 221.6 | 383.9 | 16.9 | 96.9 |
| One Point One Solutions Ltd. | 69.2 | 1820.1 | 33.4 | 0.6 | 4.5 | 8.6 | 4.6 | 331 | 22.5 | 38.3 | 15.4 | 2.1 | 56 |
| Hinduja Global Solutions Ltd. | 338 | 1572.2 | -36.2 | 0.6 | 0.4 | 0.4 | 0.3 | 4857 | -2.1 | 32.2 | -73.5 | -9.3 | -62.7 |
Quarterly
Annual
Balance Sheet
Ratios
Cash Flow
Fusion CX annual results: revenue, profit, P&L, and margins as of Mar 2026 – 11 year history
Nested row level
Base Level
Reporting Type
Standalone
Cell Data
Actual
Table Settings
YoY & New to Old
CAGR Columns
Select...
Nested row level
Base Level
Export
| Indicator | Graph | CAGR 3 Yrs | Mar '26 | Mar '25 | Mar '24 | Mar '23 |
|---|---|---|---|---|---|---|
-5.7% | 290.8 | 299.2 | 291.3 | 346.4 | ||
Operating Exp. Ann. | -6.5% | 257.2 | 255.6 | 254.3 | 314.9 | |
Operating Profit Ann. | 2.5% | 29.5 | 38 | 24 | 27.4 | |
OPM Ann. % | 8.7% | 10.16% | 12.70% | 8.25% | 7.92% | |
-5.9% | 279.6 | 277.2 | 276.4 | 335.1 | ||
EBITDA Ann. | 2.2% | 33.6 | 43.6 | 37 | 31.5 | |
EBITDA Ann. margin % | 8.3% | 11.56% | 14.57% | 12.72% | 9.10% | |
Interest Ann. | 5.3% | 9.8 | 9.5 | 9 | 8.4 | |
Depr. | 2.2% | 12.6 | 12.1 | 13.1 | 11.8 | |
PBT Ann. | -0.3% | 11.2 | 22 | 14.9 | 11.3 | |
Tax Ann. | - | -1 | 0.8 | 0.7 | 1.6 | |
7.9% | 12.2 | 21.1 | 14.2 | 9.7 | ||
Net Profit Ann. | 7.9% | 12.2 | 21.1 | 14.2 | 9.7 | |
NPM Ann. % | 14.6% | 4.26% | 7.20% | 5.10% | 2.83% | |
EPS Adj. latest Ann. | 8.7% | 0.9 | 1.5 | 1 | 0.7 |
*All financials are in INR Cr and price data in INR
Add metric to table
Search...
Total Rev. Ann.
1Y CHG
-2.8%
2Y CAGR
-0.1%
3Y CAGR
-5.7%
Net Profit Ann.
1Y CHG
-42.2%
2Y CAGR
-7.3%
3Y CAGR
7.9%
Operating Exp. Ann.
1Y CHG
0.6%
2Y CAGR
0.6%
3Y CAGR
-6.5%
Fusion CX INFORMATION ON IPO ISSUE
About Fusion CX
Fusion CX was incorporated on February 25, 2004. The company is a customer experience (CX) service provider that offers integrated, technology-enabled support across voice, email, chat, social media, and messaging channels. It uses proprietary artificial intelligence tools to deliver multilingual and omnichannel engagement at scale
Object of the Issue
- Repayment/prepayment, in full or in part, of certain outstanding borrowings availed by the company and certain subsidiaries
- Investment in step-down subsidiaries, Omind Technologies Inc. and Omind Technologies Private Limited, for upgrading IT tools i.e. Arya and MindVoice
- Pursuing inorganic growth through unidentified acquisitions and other strategic initiatives and general corporate purposes
Fusion CX - PROMOTERS
| Name |
|---|
| Pankaj Dhanuka |
| Kishore Saraogi |
| P N S Business Private Limited |
| Rasish Consultants Private Limited |
Fusion CX - MANAGEMENT & LEADERSHIP
| Name | Designation |
|---|---|
| Pankaj Dhanuka | Chairman, Managing Director & Chief Executive Officer |
| Kishore Saraogi | Chief Operating Officer & Managing Director |
| Ritesh Chakraborty | Non-Executive Non-Independent Director |
| Bradley Tyler Call | Non-Executive Non-Independent Director |
| Saagarika Ghoshal | Independent Director |
| Kashi Prasad Khandelwal | Independent Director |
| Sanjay Banka | Independent Director |
| Michael Daniel Lamm | Independent Director |
Fusion CX Book Running Lead Manager
Nuvama Wealth Management Limited
fusion@nuvama.com
IIFL Capital Services Limited
fusioncx.ipo@iiflcap.com
Motilal Oswal Investment Advisors Limited
fusion.ipo@motilaloswal.com
Fusion CX Registrar to the Offer
KFin Technologies Limited
fusion.ipo@kfintech.com
Fusion CX Strengths
Scalable global presence
The company operates a global delivery network spanning 15 countries with 40 scalable centres, providing 24x7 multichannel customer support. Its delivery model includes a mix of onshore, nearshore, and offshore centres, ensuring cost-effective, high-quality solutions. Services are offered in 28 languages, enhancing cultural proximity and customer experience
Strength
In-house AI innovation
The company maintains a strong focus on strategic research and development, investing in AI-driven, in-house technology solutions for customer experience (CX) transformation. Its subsidiaries in the United States and India develop platform-based automation tools that streamline interactions, boost operational efficiency, and improve digital service delivery
Strength
Agile client solutions
The company follows a customer-centric, agile approach that allows it to quickly adapt to changing client needs and market conditions. It builds tailored CX solutions through close collaboration, real-time feedback, and iterative enhancements
Strength
Fusion CX Risks
Cybersecurity threats
The company handles sensitive data such as health records, banking information, and personal identifiers, exposing it to cyber risks. Any breach, virus, or attack compromising this data could harm its operations, reputation, and financial stability
Risk
IP protection risk
The company depends on in-house technologies and unpatented tools to maintain competitiveness. Despite confidentiality agreements, unauthorized use or disclosure of its intellectual property may occur and could be difficult and costly to detect or enforce. There’s also uncertainty over the renewal and approval of trademarks, and potential third-party challenges may impact brand value and legal rights
Risk
Lease dependence risk
All delivery centers and offices operate from leased or sub-leased premises, some of which are pending renewal. The company’s UK center functions from an employee’s premises, adding further risk. Any failure to renew or termination of leases may lead to operational disruptions or increased costs
Risk
IPO FAQs
This IPO consists of an offer for sale of up to Rs 202.0 crore, of 6,989,619 shares. It also consists of a fresh issue of Rs 500.0 crore.
The promoters of the company are Pankaj Dhanuka, Kishore Saraogi, P N S Business Private Limited and Rasish Consultants Private Limited.
The category allocation of qualified institutional buyers is 75.0%, the category allocation of non individual investors or high networth individuals is 15.0% and for retail investors it is 10.0%.
The price band of the IPO is Rs 275.0 - 289.0.
The IPO application opens on Oct 14, 2026 and closes on Oct 16, 2026.
The minimum lot size for the IPO is 51. The maximum lot size for the IPO is 663.
For all category investors, the minimum application amount for this IPO is Rs. 14,025.0, the maximum value for this IPO is Rs 191,607.0.
This IPO will be allotted on Oct 19, 2026.
The refund will be credited to your account on Oct 21, 2026.
The allotted shares will be credited to your demat on Oct 21, 2026.
Fusion CX Ltd.’s shares listed on the stock exchanges on Oct 22, 2026.